We are Covenant Logistics Melaka, your trusted international freight forwarder!
A forwarding team with more than 9 years of experience in operation. Provide services with more professional logistics knowledge and experience so that your parcels can be delivered directly to your hands from China, allowing you to have a wonderful online shopping experience.
We provide one-stop services such as online shopping proxies (air freight, sea freight small parcels, sea freight bulk), purchasing agents, payment agents, and more. Covenant Logistics Melaka, your trusted international freight forwarder, can handle sensitive goods on behalf of users, offering more advantageous prices and simple, convenient operations.
Our Mission
- Deliver Environmentally Responsible Client Services
- Provide Employees with an Attractive Working Environment
- Be an Active Community Partner
- Maintain High Ethical Standards
- Drive Continuous Improvement
- Freight Security
- Air & Ocean Cargo Insurance
- Our highly efficient customs brokerage
- Clearance and compliance service
- We ensure complete security
Our Partners
FAQ
After the package is put into storage, the system will display the weight and storage time of the package.
General cargo by air is a commodity (no electricity, no magnetism, no liquid, no well-known brand). Sensitive goods are (charged, magnetized, motors, motors, brands, mobile phones, computers (mobile phone + RM15/unit, tablet, notebook + RM25/unit), non-liquid adult products, wooden boxes, oversized items). Special goods are (lithium battery products, chemical products, batteries, liquids, powders, balance cars, food, cosmetics, alcohol-free hand sanitizers, etc.).
The general cargo and sensitive goods by sea are somewhat different from those by air, please click for details.
Air Freight: 4-6 working days for West Malaysia and 5-7 working days for East Malaysia after shipment.
Shipping: 18-23 working days for West Malaysia and 20-28 working days for East Malaysia after delivery.
Tip: The above is the time limit under normal circumstances. If there are weather problems, flight delays, or third-party factors such as customs strict inspections, the delivery date will be delayed.
If it is found during customs clearance that sensitive items are shipped through the general cargo channel, it may lead to delays, spot checks, confiscation and other issues during customs clearance. If the package is returned, the difference in the price of sensitive goods will need to be paid, and a 10 RMB repackaging fee will be charged.
Sea shipping small packages are suitable for goods under 30KG, and the weight is used as the billing unit. The shipping cube is suitable for large-scale goods and has a more favorable price, using the volume as the billing unit.
The shipping cost has been included in the tax package for customs clearance, and there is no sensitive fee.
The actual weight is the actual weight of the goods measured by the electronic scale, and the volume weight is the volume weight after the goods are packaged (length x width x height / 6000).
If the package is damaged when you sign for it, please refuse to sign for it, “photograph the product“ and “weigh the product“, and contact customer service, we will investigate for you.
If you find that the goods are missing after the package is signed, please contact customer service, “photographing goods“ and “weighing goods“, customer service will investigate for the user.
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