Welcome to the Covenant Logistics Melaka website!

Covenant Logistics Melaka operates with a forwarding team with over 9 years of experience. We provide services with professional logistics knowledge and experience to ensure your packages are delivered directly from China to your hands, giving you a wonderful online shopping experience.

Provide one-stop services, such as online shopping and shipping (air freight, small package by sea, large cargo by sea), purchasing, payment, etc. We can act as a proxy for users to transport sensitive goods, offering more competitive prices, with simple and convenient operations.

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We provide one-stop services such as online shopping proxies (air freight, sea freight small parcels, sea freight bulk), purchasing agents, payment agents, and more. Covenant Logistics Melaka, your trusted international freight forwarder, can handle sensitive goods on behalf of users, offering more advantageous prices and simple, convenient operations.

Why choose us for shipping?

Professional Team

A forwarding team with more than 9 years of experience in operation. Provide services with more professional logistics knowledge and experience so that your parcels can be delivered directly to your hands from China, allowing you to have a wonderful online shopping experience.

One-stop professional shipping service

Provide one-stop services, such as online shopping and shipping (air freight, small package by sea, large cargo by sea), purchasing, payment, etc. Covenant Logistics Melaka can act as a proxy for users to transport sensitive goods, offering more competitive prices, with simple and convenient operations.

Support the whole country of China

Shipping from anywhere in China to Malaysia is no longer a problem, we can help you with whatever you bought in China and want to ship back.

Reasonable Fee Commitment

Covenant Logistics Melaka berjanji untuk meningkatkan kualiti perkhidmatan sambil mengekalkan harga yang berdaya saing. Tanpa SST, tanpa caj perkhidmatan, gudang sendiri (disediakan secara percuma selama 60 hari), dan sistem pembangunan sendiri yang dikendalikan sepenuhnya juga membantu mengurangkan kos, menyediakan yuran pengangkutan yang lebih murah kepada pengguna.

Malaysia registered company

Covenant Logistics Melaka is rooted in Malaysia and managed by Covenant Logistics (Melaka) Sdn. Bhd. . Formal and legally registered companies help users reduce doubts and improve security and trust.

How to start shipping?

1. Register an account

Contact our customer supports or sales agents to register an account with Covenant Logistics Melaka.

2. Start shopping

Start shopping on Chinese online platforms (such as Taobao, Tmall, JD, 1688, Pinduoduo, etc.) and set the warehouse address of Covenant Logistics Melaka as the delivery address.

3. Submit the waybill

Choose the forwarding service at Covenant Logistics Melaka, fill in the waybill number, delivery address, and other details. We will then allocate and package the goods, and once completed, arrange for forwarding to Malaysia.

4. Shipping

Depending on the shipping method you choose, the package will be mailed to you by air or sea with a tracking number.

5. Pick up the package

Malaysia’s courier will promptly deliver the parcels to your designated delivery address, in a simple and fast manner. You can also track your parcels through Covenant Logistics Melaka.

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FAQ

After the package is put into storage, the system will display the weight and storage time of the package.

General cargo by air is a commodity (no electricity, no magnetism, no liquid, no well-known brand). Sensitive goods are (charged, magnetized, motors, motors, brands, mobile phones, computers (mobile phone + RM15/unit, tablet, notebook + RM25/unit), non-liquid adult products, wooden boxes, oversized items). Special goods are (lithium battery products, chemical products, batteries, liquids, powders, balance cars, food, cosmetics, alcohol-free hand sanitizers, etc.).

The general cargo and sensitive goods by sea are somewhat different from those by air, please click for details.

Air Freight: 4-6 working days for West Malaysia and 5-7 working days for East Malaysia after shipment.

Shipping: 18-23 working days for West Malaysia and 20-28 working days for East Malaysia after delivery.

Tip: The above is the time limit under normal circumstances. If there are weather problems, flight delays, or third-party factors such as customs strict inspections, the delivery date will be delayed.

If it is found during customs clearance that sensitive items are shipped through the general cargo channel, it may lead to delays, spot checks, confiscation and other issues during customs clearance. If the package is returned, the difference in the price of sensitive goods will need to be paid, and a 10 RMB repackaging fee will be charged.

Sea shipping small packages are suitable for goods under 30KG, and the weight is used as the billing unit. The shipping cube is suitable for large-scale goods and has a more favorable price, using the volume as the billing unit.

The shipping cost has been included in the tax package for customs clearance, and there is no sensitive fee.

The actual weight is the actual weight of the goods measured by the electronic scale, and the volume weight is the volume weight after the goods are packaged (length x width x height / 6000).

If the package is damaged when you sign for it, please refuse to sign for it, photograph the product and weigh the product, and contact customer service, we will investigate for you.

If you find that the goods are missing after the package is signed, please contact customer service, photographing goods and weighing goods, customer service will investigate for the user.